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Delivery Terms

UK Delivery:

Orders placed before 2pm (Monday to Friday, exluding bank holidays) will be dispatched same day.

Any orders placed after 2pm may dispatch the next working day. For timed services please contact us for specific cut off times.

Free UK Delivery:

Free UK Delivery is applied to all UK orders with a £25 minimum spend. 

Royal Mail Tracked 24
Royal Mail aim to deiver 93% of mail within 1-3 working days, but can take upto 14 working days to deliver. 

Royal Mail Special Delivery
Royal Mail aim to deliver the Next Working day before 1pm or your money back. A signature will be required. Please note this is specific for UK Mainland. If outside of the UK Mainland and in some areas the Royal Mail Special Delivery service is before 5.30pm, 2 or a 3 day service. 

DPD Next Working Day: 
DPD aim to deliver the next working day when ordered before 2pm. Orders over £135 in value will be automatically send with DPD Next Day within the UK Mainland free. Delivery times with DPD are between 7am-9pm Monday to Friday. A signature will be required. If you are out during delivery a calling card will be left and re-delivery will be attempted the next working day. You will also recieve an email and/or SMS (If subscribed to notifications) on the day of delivery with a 1 hour delivery slot along with options to leave in a safe place and view a live driver tracking. 

If selecting DPD Next Working Day and you are located outside of the UK Mainland but still within the UK - such as Channel Islands, Isle of Man, Scottish Hightlands this service will become a 2 working day service. 

DPD Timed & Weekend Services 
DPD offer timed and weekend services such as before 10.30am and before 12pm as well as Saturday and Sunday delivery. Please contact us for specific cut off times for these services. 

International Delivery: 

Europe: Royal Mail aim to make delivery within Europe between 3-14 working days, but can take upto 28 working days for delivery. 

Rest of World: Royal Mail aim to make delivery within rest of hte world within 7-21 working days, but can take upto 45 working days for delivery. 

DPD International: DPD aim to delivery to specific countries within 2-10 working days, depending on the country of delivery. Contact us for more information. 

DPD Ireland: DPD will aim to deliver to Ireland within 2 working days. 

NOTE: All international delivery times are estimated and may encounter further delays due to customs clearance and you maybe liable to import tax and duties. 

Other Courier, Collections or Further Help:

If you require a coruier that we have not mentioned above or if you wish to collect your order or no shiping service has been set for your order please call our team on: 0800 233 5675 who will be more than happy to help. 

Tracking:

If your order has been shipped with Royal Mail you can track the shipment via the Royal Mail Website - www.royalmail.com

If your order has been shipped with DPD you can track the shipment via the DPD website - www.dpdlocal.co.uk 

Please read our delivery terms and conditions carefully these can be found here

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